Activation Code

What is an Activation Code?

A Dotpost Activation Code is a 16 character code unique to you. It links you with a trusted organisation (Sender) and allows them to send documents to you via Dotpost.

To register for Dotpost, a Sender must invite you and supply you with an activation code.


What does an Activation Code look like?

An activation code is made up of 16 letters and/or numbers, e.g. ABCD-5678-WXYZ-6543. It will be sent  to you by letter at your known address. The sender may call the code an Activation Code, a Dotpost Code or a Registration Code.


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Warning

The activation code is single use and time sensitive. It should be used when received to ensure success.

If it is not used within its valid timeframe (30 days), it will expire and all unclaimed documents associated with the code will also expire.


How do I use this code?

 

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Do you (or the email you are using) have an existing Dotpost account?
  • Yes
  • No
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Each email address can only have one Dotpost account. However multiple senders can deliver documents to the account's inbox.


If you do not have an existing Dotpost account then you need to Register. Details of how to do this can be found in Getting Started‍. 


 

If you are attempting to use the code and Dotpost gives an invalid code message, it could be for the following reasons

  • the code has expired
  • the code has already been used
    • if you cannot login you may have not completed the registration process by clicking the link in the verification email
  • you are attempting to register but you already have an account. 
    • Follow the existing Dotpost account process above




Can I register if I don't have an Activation Code?

No, you need to receive an activation code from a sender. They will send the activation code to you via post.