I have received an activation code. What do I do?

 

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Do you (or the email you are using) have an existing Dotpost account?
  • Yes
  • No
  • Add Button
Each email address can only have one Dotpost account. However multiple senders can deliver documents to the account's inbox.


If you do not have an existing Dotpost account then you need to Register. Details of how to do this can be found in Getting Started‍. 


 

If you are attempting to use the code and Dotpost gives an invalid code message, it could be for the following reasons

  • the code has expired
  • the code has already been used
    • if you cannot login you may have not completed the registration process by clicking the link in the verification email
  • you are attempting to register but you already have an account. 
    • Follow the existing Dotpost account process above